Privacy Policy

Effective Date: August 19, 2026

Solle Roasters (“Solle Roasters,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit [www.solleroasters.com], purchase our products, communicate with us, or otherwise interact with our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

Depending on how you interact with Solle Roasters, we may collect the following categories of personal information:

Information You Provide

• Your name

• Email address

• Telephone number

• Billing and shipping addresses

• Order and purchase information

• Account login information, if you create an account

• Communications you send to us

• Reviews, survey responses, or other content you submit

• Marketing preferences

Payments are processed by third-party payment providers. We may receive limited payment-related information, such as the payment method used, transaction status, and the last four digits of a payment card. We generally do not directly store complete payment card information.

Information Collected Automatically

When you visit our website, we and our service providers may automatically collect information such as:

• IP address

• Browser and device type

• Operating system

• Pages viewed

• Products viewed or added to your cart

• Referring website

• Approximate location

• Date, time, and duration of visits

• Interactions with our website, advertisements, or emails

• Cookie and similar technology identifiers

Information From Other Sources

We may receive information from ecommerce platforms, payment processors, shipping providers, analytics providers, advertising partners, social media platforms, and other companies that help us operate and promote our business.

2. How We Use Personal Information

We may use personal information to:

• Process, fulfill, and deliver orders

• Process payments, refunds, and returns

• Provide order confirmations and shipping updates

• Respond to questions and customer service requests

• Maintain customer accounts

• Personalize your shopping experience

• Send marketing emails or promotional communications when permitted by law

• Measure the effectiveness of our website and marketing

• Display or measure advertising

• Improve our coffee products, website, and customer experience

• Detect fraud, misuse, security threats, and other prohibited activity

• Maintain business and transaction records

• Comply with legal, tax, accounting, and regulatory obligations

• Protect our rights, customers, property, and business

3. Cookies and Similar Technologies

We use cookies, pixels, tags, and similar technologies to operate our website, remember your preferences, understand website traffic, improve performance, support checkout functionality, and measure marketing campaigns.

Some cookies are necessary for the website to function. Other cookies may be used for analytics, personalization, or advertising.

You may be able to manage cookies through your browser settings or through a cookie preference tool displayed on our website. Blocking certain cookies may affect website functionality, including shopping-cart and checkout features.

4. How We Disclose Personal Information

We may disclose personal information to companies that help us operate our business, including:

• Our ecommerce and website platform

• Payment processors

• Shipping and fulfillment providers

• Email and text-message service providers

• Website hosting and technical support providers

• Analytics and performance providers

• Advertising and marketing partners

• Fraud prevention and security providers

• Professional advisers, including accountants, attorneys, and insurers

• Government agencies or other parties when disclosure is required by law

These companies may access personal information only as necessary to provide services to us or as otherwise permitted by law.

We may also disclose information in connection with a merger, financing, acquisition, sale, restructuring, bankruptcy, or transfer of all or part of our business.

We may disclose information when we believe it is reasonably necessary to protect the safety, property, legal rights, or security of Solle Roasters, our customers, or others.

5. Sale and Sharing of Personal Information

Solle Roasters does not sell personal information for money.

Certain advertising or analytics activities may be considered “selling,” “sharing,” or “targeted advertising” under some state privacy laws, even when no money is exchanged. Where required, you may opt out of these activities by using the “Your Privacy Choices” or “Do Not Sell or Share My Personal Information” link on our website or by contacting us using the information below.

We do not knowingly sell or share the personal information of individuals under 16 years of age.

6. Marketing Communications

If you subscribe to our emails or other marketing communications, we may send you information about Solle Roasters products, launches, promotions, events, or company updates.

You may unsubscribe from marketing emails at any time by selecting the unsubscribe link included in the email. Even if you unsubscribe from marketing communications, we may continue sending non-promotional messages concerning your orders, account, or customer service requests.

7. California and Other State Privacy Rights

Depending on where you live and whether applicable legal thresholds are met, you may have the right to:

• Know whether we process your personal information

• Request access to the personal information we have collected about you

• Request correction of inaccurate personal information

• Request deletion of certain personal information

• Obtain a portable copy of certain personal information

• Opt out of the sale or sharing of personal information

• Opt out of certain targeted advertising

• Limit certain uses of sensitive personal information

• Receive information about the categories of personal information collected, used, or disclosed

• Appeal a decision concerning a privacy request

• Exercise your rights without unlawful discrimination

Some information may be exempt from these requests. For example, we may retain information needed to complete transactions, fulfill legal obligations, prevent fraud, resolve disputes, or enforce agreements.

To submit a privacy request, contact us at:

Email: invoicing@livingmotionsmanagement.com
Telephone: 760-520-9974

Please include “Privacy Request” in the subject line and describe the nature of your request. We may need to verify your identity before processing it.

Where permitted by law, you may authorize another person to submit a request on your behalf. We may request proof that the person is authorized to act for you.

8. Do Not Track and Browser-Based Privacy Signals

Some browsers provide “Do Not Track” signals. Because there is not currently a universally accepted standard for responding to these signals, our website may not respond to traditional Do Not Track settings.

Where required by applicable law, we will process recognized browser-based opt-out preference signals, such as the Global Privacy Control, as a request to opt out of the sale or sharing of personal information for the browser or device sending the signal.

9. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, maintaining business and tax records, providing customer service, resolving disputes, enforcing agreements, and complying with legal obligations.

Retention periods may vary based on the type of information, our relationship with you, and applicable legal requirements.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no internet transmission, electronic storage system, or security measure is completely secure. We cannot guarantee absolute security.

You are responsible for keeping any account credentials confidential and notifying us if you believe your account or information has been compromised.

11. Children’s Privacy

Our website and products are not directed to children under 13 years of age. We do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information to us, please contact us so we can review and, where appropriate, delete the information.

12. Third-Party Websites and Services

Our website may contain links to websites, social media platforms, or services operated by third parties. Their privacy practices are governed by their own policies. Solle Roasters is not responsible for the privacy, content, or security practices of third-party websites or services.

13. International Visitors

Solle Roasters is based in California, United States. If you access our website from outside the United States, your information may be processed and stored in the United States or other countries where our service providers operate. Privacy laws in those locations may differ from the laws in your country.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, website, services, technology, or legal obligations.

When we update this policy, we will revise the Effective Date at the top of the page. We encourage you to review this Privacy Policy periodically.

Privacy Requests

To submit a privacy request, contact us at:

Email: solleroaster@gmail.com
Telephone: 442-278-9731

Please include “Privacy Request” in the subject line and describe the nature of your request. We may need to verify your identity before processing it.

Where permitted by law, you may authorize another person to submit a request on your behalf. We may request proof that the person is authorized to act for you.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Solle Roasters
Email: solleroaster@gmail.com
Telephone: 442-278-9731